After viewing this program participants should be able to:
|01-120829 Teamwork helping each other
||* Identify the benefits of good team work for staff and for older people.
* Appreciate that all staff need to actively contribute to create an effective team
* Demonstrate better communication skills
* Explain the importance of preparation and planning when creating and maintaining a good team
|02-130807 Use of restraints
||* Identify the types of restraints that may be used in an aged care setting
* Comprehend the medical, legal and ethical issues involved in the use of restrains
* Employ a range of strategies to avoid the use of restraints while fulfilling a duty of care to residents
|03-120411 Promoting health and wellness
||* Define wellbeing (wellness)
* Describe the relationship between health and wellbeing
* Consider the impact that life in residential aged care has on a person’s wellbeing
* Implement strategies that will promote and improve residents wellbeing
|03-130130 Spirituality in practice
||* Explain what is meant by the term ‘spiritually’ and list various forms that spiritually may take
* Recognise the MacKinlay model of spiritual care/needs assessment of older people
* Identify strategies to meet the spiritual needs of older people including spiritual reminiscence, and organised worship and know where to locate additional support to meet the spiritual needs of older people
|03-130529 The new resident; transitioning to a new way of life.
||* Comprehend why older people move into aged care facilities and appreciate the enormity of the change this represents in a person’s life
* Identify issues faced by family carers
* Outline strategies to assist a new resident to settle into a residential service
|03-130619 Cultural diversity in ageing
||* Discuss issues affecting older people from culturally and linguistically diverse backgrounds
* Identify their needs
* Appreciate the cultural diversity of staff within their work place and the impact on work practices
* Implement basic strategies for cultural inclusive aged care
|03-131023 Person centred activities
||* Recognise the need for individualised activities
* Identify programming ideas that may enhance the lifestyles of older people in their care * Modify activities to suit individual needs
|04-121003 WHS; Understanding your roles and responsibilities
||* Identify designated people and their responsibilities
* Describe the importance of hazard identification and risk assessment
* Recognise hazards
* Outline practical implications for workers
|C140219 Dementia; everyday care
||* Appreciate the need for respect, communication, an appropriate environment and safety * Know how to implement these principles to improve quality of life
|C140326 Care leavers in Australia
|C140528 Effective Written Documentation
||* Identify types of documentation
* Recognise problems caused by poor documentation
* Describe key features of effective documentation including the correct way to document using the mnemonic term ‘DOCUMENT’
|C141022 Resolving confrontational situations; visitors
||* Identify possible causes, signs and symptoms of confrontational behaviour with visitors to the care home
* Implement strategies that can prevent or reduce episodes of confrontational behaviour with visitors to the care home
* Demonstrate how to respond appropriately to someone visiting the care home and displaying confrontational behaviours
|C150128 Bathing and grooming a person confined to bed
||* Know how to meet the bathing needs of a person confined to bed, while maintaining their dignity * Apply practical strategies to assist with this process
|C150401 WHS; Safe manual handling
||* Prepare to move a person safely (risk assessment)
* Employ measures that promote dignity and encourage independence
* Identify when bariatric handling measures and equipment are required
* Safely assist a person to: Roll, Get out of bed, Sit to stand, Get off the floor.
|C150513 Dementia; understanding and responding to BPSD
||* Identify behaviours that may challenge staff that are commonly associated with dementia
* Explore the reasons for behaviours that may challenge staff
* Implement short term solutions to response to episodes of behaviour that ensure safety for all
|C160518 Sexuality and the older person
||* Define ‘sexuality’ and recognise its benefits
* Recognise expressions of sexuality in older people
* Identify practical ways your care home can support older people’s expressions of sexuality
|C160817 Orientating new staff, being a better buddy
||* Define what a buddy program is and outline the key roles and responsibilities of a buddy
* Discuss the benefits of a buddy program and how to select a buddy
* Define effective communication and teaching skills required to be an effective buddy * Explore ways to effectively evaluate a buddy program
|C161123 Effective Handover
||* Define the key principles of an effective handover process
* Explain the tools and techniques required for an effective handover
* Identify barriers to effective handover and implement practical strategies to overcome these barriers
|H01-121203 Responding to emergencies; disaster preparedness
||* List the types of emergency events or disasters that may impact on the delivery of community care services
* Outline the role of governments and the wider community in an emergency event
* Understand the correlation between service user vulnerability and prioritisation of care
* Identify what should happen during a disaster
* Recognise the need for regular testing, evaluation and improvement of organisational policies and procedures relating to disaster preparedness
|H01-130304 Understanding the community care common standards
||* Describe the 3 Community Care Common Standards and the general intent of each of the Standards
* Discuss the expected outcomes for each Standard
* Identify how the Standards may impact their role within the organisation
|H01-130726 Responding to challenging behaviours; aggression
||* Identify possible causes, signs and symptoms of aggressive behaviour
* Implement strategies, that can prevent or reduce episodes of aggressive behaviour
* Demonstrate how to respond appropriately to someone displaying aggressive behaviour
|H01-130908 Professional roles and boundaries
||* Describe what a professional relationship means
* Understand the power imbalance in relations in community care
* Know how to modify their language and behaviour to ensure professional relationships are maintained
* Identify the limits of their role as an advocate for the client
|H02-121202 Recognising and communicating changing client needs.
||* Explain the need to regularly assess service user’s care needs and the role of the care plan.
* Identify the benefits of revising service user care/service plans and the importance of the care staffs contribution.
* Recognise key behavioural, physical, environmental and verbal indicators of changes in clients.
* Explain procedures for reassessment and care/service planning.
* Assist others to make changes to service delivery in consultation with the client and/or their representatives.
|H03-121201 Privacy, confidentiality and dignity
||* Describe the rights of clients to privacy, confidentiality and dignity .
* Define what privacy, confidentiality mean and their relationship to the collection, use and disclosure of personal information.
* Recognise behaviour that does not respect client’s rights to privacy, confidentiality and dignity.
* Evaluate their own workplace behaviours and practices that may or may not reflect adherence to policies and procedures informed by legislation.
|H03-130628 Complaint Handling; service user rights and responsibilities
||* Define ‘complaints’ and list reasons why service users make complaints.
* Identify the benefits of complaints
* Recognise the care worker’s role in the complaints handling process.
* Appreciate the relevant standard, its implications and the additional services available to assist the resolution of complaints.
|H03-131129 Social inclusion and engagement
||* Define social inclusion and explain the factors affecting social inclusion and the factors increasing the risk of social inclusion
* Discuss social inclusion approaches that can be used in community settings
* Appreciate the role of the carer in the social inclusion and engagement of older adults
|HC 140926 Working with cultural diversity
||* Identify the needs of older people from culturally and linguistically diverse backgrounds
* Implement practical strategies to provide culturally appropriate care
* Appreciate the cultural diversity of staff within the work place
|HC140328 Promoting independence
||* Define independence
* Recognise how promoting independence can enhance quality of life
*Identify strategies to promote independence in the home care setting
|HC140530 How to document in the homecare setting
||* Explain the need to document
* Recall the dos and don’ts of documentation
|HC141031 Minimising the risk of falls in the home
||* Define the meaning of the term ‘fall’ and identify risk factors impacting the rate of falls
* Describe the impact of a fall on a client’s quality of life
* Outline strategies to minimise the risk of a fall
|HC150828 Activities of daily living; oral hygiene
||* Define oral health and identify the risk factors
* Explain the consequences of poor oral hygiene
* Implement strategies for preventing poor oral hygiene
* Assist an older person with the cleaning of their teeth and/or dentures
|HC151127 Activities of daily living; showering
||* Understand the importance of maintaining personal hygiene
* Assist the person to shower safely whilst maintaining their dignity
* Assess and monitor the person and report any changes in their condition
|HC160318 Manual handling – Assisting clients safely
||* Define what manual handling is
* Explain the risks involved in assisting a person to move and the home environment issues
* Describe how to perform various manual handling procedures
|HC160422 Consumer directed care
||* Define Consumer Directed Care
* List the principles of Consumer Directed Care
* Describe how Consumer Directed Care approach is applied in the Home Care Setting
|HC160624 Understanding the Condition: Dementia
||* Define the different types and causes of dementia
* Explore the impact dementia has on the individual’s ability to perform activities of daily living
* Identify how to communicate effectively with people with dementia
* Discover how to support and assist people with dementia participate in everyday activities in meaningful ways
|HC160930 Risk assessment in the home
||* Recognise the importance of assessing risk when providing care to a client in the home environment * Explain how to identify, assess and report common hazards and risks
* Discuss strategies to minimise risks in a client’s home
|HC161021 Activities of daily living; hydration and nutrition
||* Explain what is adequate nutrition and hydration for the older person & why it is so important
* Discuss why the older person may become malnourished and dehydrated
* Explain how to assess for adequate nutrition and hydration
* Describe practical tips for care workers to support an older person with their hydration & nutrition
||* Define reablement care.
* Identify the principles of an effective reablement care model in practice.
* Recognise the benefits of a reablement model.
|HC-170224-AU Fire safety in the home
||* Identify fire dynamics including the start and spreading of fire
* Identify the fire risks within the home environment
* Explain fire prevention strategies that can be adopted for the home environment
* Discuss how to respond in a fire emergency
|HC-180323-AU Infection control; an introduction
||* Describe the different types of infectious agents (micro-organisms) and the harm they can cause
* Explain why older people are at an increased risk from infections
* Outline considerations when promoting infection control in a home care environment
* Distinguish the links in the chain of infection and identify the role of standard precautions in breaking those links
|HC-180427-AU Recognising and responding to abuse
||* Understand the different types of elder abuse
* How to recognise the signs of elder abuse
* Understand staff roles and responsibilities if abuse is suspected
|R-170125-AU Dysphagia; awareness and support of swallowing difficulties
||* Define the term dysphagia and how to recognise signs and symptoms
* Describe complications that can occur due to dysphagia
* Discuss how to assess for swallowing difficulties
* Describe how to support a person with dysphagia during eating and drinking
|R-170215-AU Elder abuse; missing persons and compulsory reporting
||* What is elder abuse and how do staff recognise it?
* Discuss staff roles and responsibilities if abuse is suspected
* Explain compulsory reporting and the requirements for all staff
* Describe how to report missing people from a residential facility
|R-170510AU LGBTI; Inclusion and awareness
||* Define who are the LGBTI communities
* Explain why the LGBTI communities may experience difficulties moving into aged care
* Discuss the government strategies to improve the inclusivity of aged care and how to create inclusive services
|R-170726-AU Privacy and confidentiality
||* Define privacy and confidentiality and discuss the legislative requirements for Aged Care Facilities
* Explain what information is collected by Aged Care Facilities
* Explain the strategies Aged Care Facilities can implement to protect privacy and confidentiality
* Explain the responsibilities when a breach of privacy or confidentiality has occurred
|R-170809-AU Diabetes; Managing complications and use of medications
||* Identify complications that can occur when a person has diabetes
* Explain how to respond to and manage complications
* Recognise the role of medication in managing the condition
|R-170913-AU Loneliness; alone in the crowd.
||* Define loneliness and its causes and potential triggers for the person living in the care home.
* Recognise the physiological & psychological impacts of loneliness.
* Implement appropriate strategies to support individuals affected by loneliness in the care home.
|R-171025AU Hydration and nutrition; managing weight to promote health
||Define what good hydration and nutrition is for the older person and why it is so important
* Define the role of weight management in maintaining good health in the older person
* Define unexpected weight loss and identify strategies for management
|R-171122-AU Caring for indigenous Australians
||* Discuss the impact of historical events on Aboriginal and Torres Strait Islander people
* Understand the culture of Aboriginal and Torres Strait Islander people
* Discuss the health status of older Aboriginal and Torres Strait Islander people
* Explain how to provide culturally appropriate support
* Discuss government strategies that are currently being implemented
|R-171206-AU Dementia: engaging the person with meaningful activities.
||* Outline what is meant by meaningful engagement and activity for people living with dementia
* Understand the connection between meaningful activity and a person’s emotional, psychological and physical well being
* Describe the key themes and practical approaches that support meaningful engagement and activity provision
|R-180606-AU Dignity and personalised care
||* Discuss the ethos of promoting dignity in care and ensuring the individual’s needs and wishes remain at the centre of care delivery.